LAN International - Driven to make a difference
 

LAN International - Driven to make a difference  
Support - Implementation

 

Our distribution team works with your IT staff in laying the infrastructure and providing the hardware and software installations you need on schedule. Specialists in traffic, data conversion and business practices work closely with your people on-site to set the stage for a smooth transition and beyond. Our detailed implementation process includes the tracking of all activities and their due dates.

Meanwhile during the implementation process, your staff receives intensive classroom, field and online training in your new inventory and revenue management solutions. New user training focuses on advanced, hands-on learning of the software and the business rules behind it. Students learn not only the how, but the why.

We assign support teams to every site, for seamless customer support throughout your relationship with us. The Support group can provide "live" views using VNC or Terminal Services. This can make troubleshooting and training an easier task, and a more pleasant experience for you and your staff.

 


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